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Privacy Policy

Momoto Travel Agency ("we", "our", or "the Company") values your privacy. This Privacy Policy outlines how we collect, use, and protect personal information provided by users ("you") when using our website.
1. What Is Personal Information?
"Personal information" refers to any information that can identify you as an individual, such as your name, address, and other private details submitted through this website.
2. Information We Collect
We may collect the following types of personal information:
  1. Details provided when booking travel consultations (e.g., name, age, contact information, family composition)
  2. Details provided in inquiries (e.g., name, contact information, inquiry content)
  3. Usage history and access logs from our website
3. How We Use Your Information
We use the information collected for the following purposes:
  1. To respond to travel consultations and coordinate services
  2. To reply to inquiries and provide customer support
  3. To send information and updates about our services
  4. To improve our website and user experience
  5. To comply with applicable laws and regulations
4. Sharing Your Information with Third Parties
We will not share your personal information with third parties except in the following cases:
  • When you have given your consent
  • When required by law
  • When necessary to protect life, health, or property and obtaining consent is difficult
  • When cooperating with government authorities and obtaining consent would hinder their official duties
5. How We Protect Your Information
We take appropriate and necessary security measures to prevent unauthorized access, loss, or damage to your personal information.
6. Access, Correction, and Deletion
You may request access to, correction of, or deletion of your personal information. We will respond to such requests promptly and appropriately.
7. Use of Cookies
We use cookies to enhance user experience and analyze traffic. You can refuse cookies through your browser settings, but some features of our site may not function properly as a result.
8. SSL (Secure Socket Layer)
Our website uses SSL encryption to protect your personal information. This ensures that sensitive data such as your name, address, and phone number is securely transmitted and protected from third-party interception.
9. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this website and become effective upon posting.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the inquiry form on our website.
Company Name: Momoto Travel Agency
Privacy Officer: Kanna Terazawa